Privacy policy

Privacy Policy

At Australian Innovate, your privacy is of utmost importance to us. This privacy policy outlines how we collect, use, and protect your data, ensuring compliance with Australian privacy laws.

1. Information We Collect

1.1. Personal Information: We collect data you provide directly, including your name, email address, phone number, residential address, and site address. This information is essential for various purposes outlined below.

1.2. Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files that help us understand your preferences. You can manage your cookie settings in your browser but note that some features may be affected.

2. How We Use Your Information

2.1. Order Fulfilment: We use your information to process orders, deliver products, and provide customer service. This enables us to meet your needs efficiently.

2.2. Marketing and Advertising: With your consent, we may send you marketing materials based on your preferences or demographics. You have the right to opt in or out of these communications at any time.

2.3. Product Updates: We'll keep you informed about updates to our products and related services to ensure you have the latest information.

2.4. Market Research: Your data helps us improve our products and services to better meet your needs. We use anonymous, aggregated data for these purposes.

3. Security Measures

3.1. We take data security seriously. Our robust security measures include physical, digital, and managerial safeguards to protect your information from unauthorized access, disclosure, or loss.

4. Sharing Your Information

4.1. We may share your personal information with related entities, adhering to our strict privacy standards.

4.2. In certain circumstances, we may disclose your information, such as during a merger, sale, or restructuring. We'll ensure your data's protection in such cases.

5. Access and Correction

5.1. You have the right to request access to or correction of your personal information held by us. Contact us using the details below, and we'll respond promptly.

6. Complaints

6.1. If you have concerns about our privacy practices, please contact us at ausinnovate@outlook.com or call us at 0432 183 475. We take complaints seriously and will respond promptly.

7. Updates to this Policy

7.1. We may update this privacy policy to reflect changes in our practices or legal requirements. Changes will apply to data collected after the update. We encourage you to review this policy periodically.

8. Contact Us

For any privacy-related inquiries or to exercise your rights under this policy, please contact us:

Email: ausinnovate@outlook.com Phone: 0432 183 475

Analytics and advertising

This website uses the following services to see how it is used and to show our ads to people who have visited. They set cookies or similar identifiers in your browser.

• Google Analytics and Google Ads (through Google Tag Manager): pages visited, how you found us, and whether you sent an enquiry or tapped to call. Opt out with the Google Analytics opt-out add-on or in My Ad Center.
• Meta Pixel (Facebook and Instagram): visits and enquiries, so our ads reach the right people. Change this in your Facebook ad preferences.
• Microsoft Clarity: how pages are used (clicks and scrolling, with form entries hidden), so we can make the site easier to use. See Microsoft’s privacy statement.

You can also block or delete cookies in your browser settings. The website still works without them. We never sell your details.